Video walls are used to support company goals because they are put out to attract the consumer, which in turn grows your customer’s engagement and interaction with your brand. But, beyond the display, there needs to be a purpose. Before you set up a huge brand-focused video wall, you need to determine the reason behind it, and how it will be used to help you to increase revenue and customer experience.
Here are the three main reasons why video walls are a great investment:
- Better promote brand awareness
Ideally, customers prefer to digest information visually over reading. In order to achieve this, you can interact with your customers through an interactive wall display which is both interesting and appealing. When you have something that allows for touch, customer experience is immediately boosted because customers can physically get involved and communicate with your brand.
No matter the industry you’re in, you will always have customers who you need to attract. Be it retail, construction, advertising or hospitality, providing them with branded content that speaks of your brand will help them to better understand who you are and what you do. It’s all about taking the opportunity to educate and engage with people, without doing it a boring way that deters them away from you.
- Help employees gain organisational insights
Video walls are not necessarily for external customers to view but sometimes when you use them internally it can increase productivity and help operations run smoothly. When you have everyone on the same page, it is extremely easy to function properly. These walls also allow you to make real-time decisions which involve different departments. It’s a structured approach to organisation and it is actually a lot more affordable than you think. Take the health industry, for example, you can use a video wall as an internal reminder or schedule for operations. Everyone in the hospital who is involved in a specific procedure will be able to see what rooms the staff are in, what time they need to be there and what they need to bring along for preparation. Another great example is for companies which are in the transportation business. You will be able to see all the information for dispatch, keeping everyone informed and up to date. In essence, these walls will keep everyone moving to one key goal.
- Improve teamwork and communication
In corporate environments, one of the biggest advantages of having a video wall is the ability to use it as a device to improve teamwork and participation. Everyone will always be involved with what is going on, and everyone will be kept in the loop of what the different departments are doing. For example, you will be able to showcase project information with videos and imagery or showcase recent achievements if need be. This type of interaction will encourage the departments to better communicate with one another. From brainstorming meetings to new product designs, insights and motivational videos, these walls are ideal.
Other, more specific benefits of video walls include:
Attention-grabbing: Depending on the industry you’re in, you need to remember that customers are flooded with very similar information every day. In order to be different, you need to do something that is very different to what they are used to. So, create something that is attention-grabbing and interesting. Technology allows you to give your customers an incredible experience, so why not take your brand to the next level by engaging with your customers through something like this, which adds value to their lives.
Manageable: The great thing about video walls is that the software on which they operate is usually easy-to-use, therefore it does not require a specialist to operate. These walls allow businesses to showcase a variety of different content and businesses can change things up as often as they wish to. This is also a major perk because businesses can change their visuals, in real-time, according to what works best and engages their customers in that moment.
Cost-effective: The general perception around a video wall controller is that it can only be used for bigger companies which attract hundreds and thousands of customers. This isn’t the case. Although pricey, the return on investment is well worth it. Not to mention, any company which wants to get ahead of their competitors should consider installing a video wall as an alternative to other marketing collateral. These innovative and interactive points of sale may do your company more justice than any printed advert could.
Time-saving: As mentioned, these walls can be used to communicate a variety of different messages, internally and externally. And quickly. You are able to broadcast messages to people faster than any marketing material can be delivered. This will also attract more customers because of the quick, consistent communication they’re experiencing with your brand.