Tag Archives: marketing

What lies in the future of marketing?

No one can accurately predict the future. Yet we can speculate on broader themes and examine what happened in the past. Making informed predictions does not mean absolutely perfect ones. To that end, we should wonder what lies ahead for marketing. Knowing what we’ll see means knowing what will work – and in this way, we benefit our business.

Social is king

Social media has come to dominate the modern landscape, with smartphone users. Even on the African continent, where mobile phone users outnumber even bank users, social media is rapidly spreading. Of course, social media is completely different than other forms of media since it is controlled by the audience itself. That is, they decide what to see but can then interact with major brands like never before.

This isn’t like an audience who could change the channel – on Twitter, Facebook and so on – users and brands can often operate on the same platform and have the same reach. As Inc.com notes:

“The social approach underscores the importance of the increasingly connected, interactive and vocal audience dominant in social networks. With increasing power over the kind of content they produce and consume, users are becoming more discerning. The mass market approach is thus no longer as relevant as before.”

Recognising the growth of social media is essential for any brands hoping to dominate or have some strong footing in marketing. Creating or working with a tech-savvy, socially capable marketing team is essential.

Mobile will dominate

Related to social media, mobile marketing will also continue to be important. What’s important is to recognise what technology is being used for. For example, SMS messages are no longer as prominent as they once were. This means if we’re still sending SMSes in 2017, we might look as relevant as VCR repair people.

But there’s another often overlooked aspect. As Internet Retailer highlights: “The more screens a shopper uses to access an online retailer, the more loyal and valuable she is.”

Good content

Customers want more than just what the business offers, in terms of products or services. They want an experience. One way to deliver that is to produce relevant content, tapping into wider social events and happenings. We want customers to feel they are dealing with people, not just a blank name or logo. By showing humanity, in terms of keeping up with social events, movements, thought leadership, we provide more ways for them to interact with us.

These are just some considerations for the future, but we should also keep up to date by doing marketing courses, providing us with more concrete foundations for consideration.  

Ads on bikes: The new spaces for marketing

Most of us would not consider a bicycle an ideal space to put an advert. Yet, that’s precisely what one business did. As BikeBiz reports:

“A start-up tech firm wants to pay cyclists to pedal – the cyclists’ bikes will be equipped with LCD screens that carry adverts. Because the screens are equipped with GPS chips they could be triggered by geographical locations. So, Londoners could be alerted to an Evans sale when the cyclist-with-a-screen passes close to an Evans store.”

This unique approach to marketing benefits by being flexible and responsive.

Marketing benefits

First, it allows for multiple business to advertise, to many people, at different times. Second, it is responsive in terms of only showcasing those businesses relevant to that area. There’s little point advertising a shop few in the immediate vicinity would know about or travel to. The whole point is the ad is quick, sudden and relevant: key qualities for effective advertising.

Lacuna Digital, the company behind this, wants to reward cyclists by virtue of the distance they’ve travelled.

Naturally, Lacuna Digital benefits by widening their area of effect for their service. This means more clients will use them. Cyclists, on the other hand, benefit in two ways. They benefit by earning and are incentivised to cycle further. This means they’re paid to be healthier.

All shops can be advertised. Whether it’s bicycle shops or clothes stores. Ideally, each one will prove relevant to the people around the cyclist.

Why unique marketing matters

Marketing is always about trying to convey an idea in a way that, ideally, generates a response. Whether it’s to sell a product or service, we want people to remember us. We want to be the company they think of when they require a particular service or product.

Given how crowded every industry is, however, this can be difficult. Sometimes we’re going up against giant corporations, who have long established themselves as the go-to places for various products. For example, few would consider buying MP3 players or laptops not created by Apple.

Eventually, we would like brand loyalty to do the heavy lifting marketing attempts. Until then, we need to be smart about precisely how we advertise.

A crowded market means either only the giant stand out or gazing at a sea of similar looking offers. Coca-Cola, for example, has begun marketing itself with heart-pulling adverts with universal appeal. They want to associate feelings of joy with their product and have done so successfully for some time. A marketing company, Jane St., used the power of humour, YouTube and women’s issues to create a hilarious ad campaign mocking themselves and others in the industry.

Many will still remember these, even if they never use the product or services.

Thinking outside the box isn’t just a good idea for marketing, but essential. While we can’t all encourage healthy living, like bike advertisements, we can follow that example and be unique.

The place of PR in 2016

Negotiating the world in 2016 is a difficult one for many, especially businesses – the enormous strides we’ve made in terms of technology and culture, the continued way everyone is becoming connected, all have a great impact on how businesses are treated and viewed.

For example, it’s now no longer possible for businesses to ignore the impact and importance of social media – in an age where Facebook has 1.23 billion active users, and where serious analysts believe social media is taking over traditional news sites. This has meant that those who deal with public relations have had to reassess what precisely that means.

Indeed, some view public relations as the solution to ongoing, interactive and somewhat user-controlled environment of marketing. Writing in Advertising Age, Lindsay Stein notes:

“Public relations has always played its part in the marketing mix, even if it was added to plans late and rarely recognized like other disciplines. But the emergence of skippable, blockable, opt-out-able advertising, not to mention ever-more integrated campaigns, means PR can suddenly demand more than a supporting role—and maybe even take center stage.”

The more people have control over their own media, the more it’s meant that businesses have had to be smarter about how they present themselves. Users can ignore or block several aspects of marketing. What businesses have tried to do is create alternative focus for engagement: for example, creating content users themselves will seek out and share with their friends.

Yet, PR still has the opportunity to take the lead, as many public relations courses will tell you – especially as per social media use. As Fortune Magazine highlighted:

“social media offers hope for building better relationships between PRs and the people they need to work with. Rather than blindly pitching thousands of people hoping for a 1% response rate, public relations pros can deeply research and build strong relationships with the journalists most likely to be interested in the companies they represent.”

Rather than it being an inhibitor for creating visibility and positive association with your company, you can use social media as a tool to reach and learn about those who can do well by your business.

PR is also a fascinating field due to it constantly changing and having to keep pace with technology; this means it’s an ever-green field ripe for creativity and for those looking to have their artistic and writing talents put to the test.

PR tactics to avoid

No matter how good your business might be in producing a service or product, bad publicity can ruin it regardless. Negotiating the perception of your company is precisely what public relations is about; how do you look in the eye of the public, what comes across and so forth. Ideally, PR would simply be a window into your already effective business – and you would be making sales based on your skills as a business alone. This benefits both PR and you as a business owner, since it’s an ideal to constantly aim for and a vision to keep in your mind’s eye.

But sometimes, promotion will either be detrimental or ineffective. For example, when contacting journalists to provide a story, too often PR people will provide the wrong details, withhold information and do a multitude of other things that simply frustrate the process – journalists are busy and bombarded by many other people. If you don’t make the process as smooth as possible, you will have a higher chance of losing the journalist’s interest and therefore promotion of your company.

CyberAlert spoke to journalists about what irritates them the most – which means what will make the journalists simply give up – and they noted:

“Reporters dislike receiving a pitch on a story they just covered or one just covered by a colleague or competitor.  They may write about the same topic or industry again, but surely won’t report the same angle anytime soon. They are also unlikely to feature your company strongly again, in order to maintain independence, balance and avoid being labeled as a shill.”

The biggest tool for marketing has, of course, been the viral nature of the internet. Yet, as Lori Turner-Wilson, CEO/Founder of sales training and marketing firm RedRover, notes:

“You simply can’t control the viral nature of a campaign, as the stars must be perfectly aligned and many of those stars are far outside of your control. Sure, it is gratifying when you see your work picking up viral steam, but avoid setting out with that in mind or you may lose sight of what matters most – the delivery of valuable, relevant content to your target market.”

Often, businesses lack knowledge about how precisely to promote themselves. It is highly beneficial to hire professionals, people who are knowledgeable about the fickle nature of PR, who’ve done public relations courses. By failing to use professionals, business chance making these blunders more so than ineffective PR firms.

Getting your business noticed online

In the increasingly difficult to get noticed in a world swarming with information. Everyone wants to be at the top and thus needs to find a way to get there. Being good isn’t sufficient any longer and we need to figure out the various ways we can get noticed in today’s furious online culture – where information is instant and consumption is particular.

The first thing people think of is that you need expensive marketing budgets: billboards, TV adverts, giant posters. Some of the most expensive adverts cost in the tens of millions of British Pounds. But, for the average small business, we simply could not afford such expenses.

But your budget need not be about having lots of money – or, indeed, even about money. Primarily, you can market yourself primarily on time and energy. One of the best, and most powerful and efficient, ways to do this is to market yourself properly on social media.

You need to learn how to engage directly with customers, using services like Twitter and Facebook. But just because you’ve signed up and have a profile doesn’t mean you’ll be doing it correctly.

As Entrepreneur notes:

“Just like a person who constantly talks about himself, a company that never stops selling on social media is a bore. Don’t use every post and tweet to tout your product or service. Instead, mix in some links to interesting stories that are relevant to your industry and community, as well as personal posts, such as a fun anecdote about your office culture.”

Another good way is to become a resource for HARO.

“From The New York Times, to ABC News, to HuffingtonPost.com and everyone in between, nearly 30,000 members of the media have quoted HARO sources in their stories. Everyone’s an expert at something. Sharing your expertise may land you that big media opportunity you’ve been looking for.”

If you or your company is then taken up as an authority, you could find yourself being given a platform in some of the most read spaces online. It might important to keep track of this and then request links back to your site if you are mentioned.

Of course, all this won’t make sense if you don’t have a website. Maintaining your website is essential, as today most of your customers are more than likely finding out about you online – thus will be presented with a first impression with how they are presented to you digitally.

All of this, of course, doesn’t make sense if your own office is lacking. Keeping your equipment up-to-date is essential in order to not lose connection and staying ahead of the game. It might mean you need to consider asset finance, but considering you’re paying to stay connected, it is a priority you must maintain.