Tag Archives: business tips

Why office morale is so important

Office morale is something that is sometimes overlooked by managers and CEOs. While they do have important tasks to focus on, employee morale should be an important aspect of any manager’s concern. Having happy workers means that your workplace is more productive and that your company culture is positive and inclusive.

 

You can send your employees on a variety of courses, such as information technology courses, communication courses or management courses to boost morale and to show them that you value their ambition and want to build them up to new heights. If you are wondering why you need to concentrate on keeping your employees happy, outlined below are the reason why office morale is so important.

Productivity levels increase

When employees feel positive and enjoy their working environment, their production levels will naturally increase. This is because they will not have a lot of stress holding them back and they will feel comfortable in the office and among their colleagues.

 

High productivity levels are not only great for managers who are looking to achieve departmental and organizational objectives, but they are also good for improving employees’ overall happiness during the working day. It can also benefit your employees by increasing their compensation (for salespeople) and their chances of being promoted.

Absences will decrease

When your employees enjoy coming into work, you will notice that the number of absences among your staff will decrease significantly. This is because motivated employees have fewer reasons to miss work.

 

If an employee is taking part in a course, such as a diploma in information technology part time then this will not count as an absence, in fact, it is part of a motivated employee. Absenteeism in the office costs the company thousands of rands in production expenses, which is why boosting employee morale is so important. You will save yourself from incurring these costs and will be creating a stress-free working environment at the same time.

There is more attention to detail

When someone enjoys what they do, they will pay attention to the details of their day. This is beneficial to your company as it means that the work which is being produced is of the highest quality and that your clients will feel that your company is truly listening to their needs.

 

When morale is low, people generally become distracted easier and will make more mistakes than usual. This will not only affect their work but also the productivity levels and the client-company relationship. Encourage your employees by praising their work and offering them rewards for hitting targets (doughnut day, anyone?) and be sure to note anyone who is falling behind so you can ask them what they need to help them work better.

More opportunity for employee collaboration

Employees who are happy and feel supported by management are more likely to enjoy working together. This means that there is more opportunity for collaboration between teams, which can lead to fantastic project ideas for clients and tight deadlines being met.

 

High morale usually collates with greater feelings of teamwork and a shared vision. This creates positive working relationships, which leads to a more collaborative workspace. You will find that your employees are more willing and happy to work together, leading to targets being met ahead of time and client projects being finished by the deadline and with extra creativity added. This helps to boost profits as well as productivity and will show clients that your staff take their work seriously and are willing to go the extra mile.

Attract and retain talent

Having high morale in your office will help you to attract and retain young and up-and-coming talent. This is because young workers are looking for a company culture that suits their needs and provides them with a stimulating and collaborative environment.

 

Talented people will not stay long if the morale of their workplace is low. You will need to provide them with opportunities, such as sending them on information technology courses in South Africa to build their skills or by allowing them to take managerial courses to train them for future roles. Having high company morale will attract new talent and continuing this morale will retain them as loyal employees.

Put your employees first

Company morale is a vital aspect of any successful business. This is because it helps to boost productivity, decrease absenteeism, encourage attention to detail and allow for more collaboration opportunities among colleagues. As a manager or CEO, you will need to ensure that your employees are happy in their roles and satisfied with their responsibilities. You will be able to retain any new employees you get because of your positive office culture and high levels of morale. Ensure that you put your employees’ needs before your own, as this will show them that you value their input and that you have their best interests at heart.

5 ways to help grow your landscaping business

Landscaping is one of those industries that aren’t always stable. Whether you specialise in fencing, decking, artificial grass or the entire spectrum of garden layouts, here are a few tips that will help you grow your business and increase your leads no matter what your service offerings are:

  • Quote your jobs professionally

Because landscaping for homes or business parks is a luxury for most, people want to be able to ask for a quote and be given one up-front in return. Having a clear and concise quoting system will truly make your business seem more efficient. For example, if you’re pruning bushes or setting up a diamond mesh fence for a customer, invest in a good quality software package to assist with your quotes.

Estimations are no longer credited because they often go beyond the amount estimated, which is not acceptable for people who are committing to big, expensive jobs. If you start relying on a computer program to quickly spit out quotes that also include a breakdown of everything that is included, you will be able to make a good first impression and keep customers happy with your honest, efficient service.

Another perk of having the right cost estimations at hand is that you will eliminate any miscommunications through verbal agreements. Once you have something on paper, which is signed by both parties, you will always have something to backup your word.

  • Schedule your jobs properly

In such an on-and-off industry, it’s completely understandable that you’re not always going to have a busy schedule. However, this cannot rub off onto your customers. You need to schedule jobs accordingly and make sure that you have a set plan on when you’re going to be meeting with your customer for their diamond mesh job. It cannot be on your time, it also needs to suit them. In busier months, you’ll be thankful for this as things can quickly get out of hand. Track your business through CRM tools and applications which help you keep to schedules and plan your days accordingly.

  • Hire the correct staff for the job

From marketing your business to transporting the goods and processing your invoices, you cannot be one person who does everything. Depending on how busy you are, you will need to hire people who can take on these jobs without having to put extra pressure on yourself. Some of the most important landscaping roles include general assistants who can do maintenance and diamond mesh installations, licensed chemical applicators, a financial person who can put through jobs and quote on them, general office staff who can assist with any last minute admin issues and someone who can handle your digital marketing. Owning a business in a digital-driven world means that you will need to venture into this space. Someone will have to boost your business on social media and connect with customers on a daily basis.

Because this is such a yo-yo industry, it might be best to contract these positions or hire freelance individuals who can assist you when you need them most. The same goes for contractors and suppliers who supply your stock. You never want to put yourself in a difficult financial position, unless you have signed on retainer clients that are bringing in a constant flow of money.

  • Revamp or rebrand

On the back of the previous point, make sure your website is telling the brand story you want people to see and feel. Updating your website or rebranding your business’ look and feel can bring you great benefits. If you’re someone who still has the same, unchanged website since the early 2000s, it’s time to step things up a notch. Speak to a digital agency or someone with enough knowledge and industry know-how to help you create something that is mobile-friendly and optimised for search. By search, it means that the minute someone searches for landscaping companies near them, your company will show up.

  • Expand your expertise

Lastly, if you want to keep up with competitors around you, you’re going to need to think outside the box with your marketing abilities and start incorporating new ideas into your business offerings. For example, if you’re only offering diamond mesh fencing, perhaps you should consider pushing wooden fencing targets. The same goes for mowing lawns. With water conditions being uncertain, try looking at artificial grass. When you start to offer a variety of different services, it will set you apart from your competitors.

6 Financial Tips for New Small Business Owners

What is at the epicentre of every business? Money of course. So what is the one area of your business that should get special attention? The finances.

The first step is to understand basic finance terms, like assets, liabilities, capital, sales, cost of sales, expenses and profits. These make up the bottom line of every business and should be familiar to you even if you’re not totally comfortable with matters relating to accounting. Even a basic understanding will serve you well and help you to make better decisions for your business.

Once those terms are mastered, be sure to keep these tips in mind:

Spread the risk

Never depend on only one or two big clients to keep your business going. These clients can move on to a new supplier at any stage and take their money with them. Invest time and effort into smaller clients as well. They’ll generate a steady stream of income for your business, which will soften the blow if and when the big money spinners move on.

Insure properly

Insurance might seem like a dark hole money is disappearing into every month, but you’ll be glad the money was spent when the time to claim comes. Machinery, stock and site repairs can set you back thousands – if not millions – if you have to pay for it cash, but having proper insurance will delete a lot of those zeros.

Insurance types you should look into are building insurance, insurance against theft, fire and accidental damage, and personal accident and public liability insurance. There are many insurers to choose from in South Africa, so securing a deal that suits your pocket is definitely possible.

Stay on top of things

There are many factors to be aware of when it comes to the finances of a business, but you have to stay on top of everything to make the books balance at the end of the month. For instance, get paid and do payments on time, keep track of all overheads, invoices and receipts.

Easier said than done? Then hire an accountant and automate transactions. Debit orders, like those Digicash offers, ensure that customers pay on time. You won’t even have to do the reconciliation – it’ll be done for you.

Heed the 80/20 rule

The 80/20 rule states that 80% of results in business will come from 20% of the input. That means 20% of your marketing efforts are bringing in 80% of your business, 20% of your sales staff generates 80% of your profit, and so on. Find out where these 20% sits in your business, then invest time and money in it. Get rid of or limit the rest to increase efficiency.

Be easy to find

This last rule is not directly related to finance, but it’s worth a mention, because if people don’t know your business exists how are you expecting to make money? List your business on local directories, spend money on developing a website that ranks high on search engines and consciously develop your brand name. You don’t have to do everything at once – start with a website and build your business from there.