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How to start a taxi business

It is safe to say that a job is quite the rare commodity these days. Interviews are in abundance, but appointments are few and far between.

Whether you’re just entering the job market fresh from school, or circling back from a previous employment, you need a reliable and steady income to sustain yourself. But if jobs are scarce and bills are stacking, what are you supposed to do? Here’s an idea – start your own taxi service. Who knows, your fleet might be the next piece of iconography synonymous with your area.

Starting any business can pose a few challenges, but the internet is your friend. You can learn almost anything with a quick visit to your favourite search engine. In the meantime, here are a few tips to start your own taxi business and avoid some of the most complained about pitfalls.

Who will be driving?

You need to decide whether you will be driving, or whether you’ll assign someone as a driver (either a business partner or employee). If you are the one responsible for driving, you have to make sure that you have a valid driving license and a ton of free time on your hands. The more you are available to transport people, the more income you’ll generate. If you choose to assign someone else to drive, you need to check their driving license. Make sure that it hasn’t expired and look for any conditional modifiers indicated (such as vehicle class, manual or automatic drive and the necessity of glasses). Whoever you choose needs to be clued up about their surroundings, or at least in possession of a GPS. Also consult the internet about third-party insurance, especially if you are providing the vehicle they will be driving. While you’re at it, read into the process of getting your business registered and licensed.

Choose your vehicle wisely

The vehicle is the most important element of your business, as it is the direct source of your income. The vehicle you choose need not be the latest and greatest in automotive design, but it does need to be presentable and in working condition. So, your uncle’s old pickup truck just short of being written-off probably isn’t your best option. Keep in mind that your passengers need to sit comfortably and try to make provision for multiple passengers per trip. In other words, the vehicle needs to have a back seat and doors for passengers to access it. An added bonus would be to find a vehicle with moderate to low fuel consumption. You wouldn’t want all of your revenue going towards that thirsty tank. Your vehicle will be an invaluable asset, so it’s important to do your research and make the best possible decision. Consult the internet to find opportunities for machinery asset finance and weigh up all your options.

How to be a good driver

Now that your business is registered, your driver has been chosen and your vehicle has been financed, it’s time to take people places. Here are a few tips on not sucking as a chauffeur.

Speeding

Try your utmost best to stick to the speed limit. The benefits of this are twofold – firstly, you will avoid unnecessary expenses in the form of fines and secondly, your passengers will sleep soundly knowing they didn’t narrowly evade the clutches of death. Even though your passengers might not always be the most patient, it is a fair assumption that they’d rather arrive late than not arrive at all.

Conversation

Although your job will mostly consist of customer service and human interaction, your job description is not ‘therapist’. Keep the conversation light and minimal. The only thing worse than a creepy silent driver is a blabbering one. You’ll be able to gauge the level of  conversation required from the passengers as they enter your vehicle. Be friendly and professional but whatever you do, don’t rant about your ex.

Music

We all know how awkward it is when you want to have a conversation with a friend or loved one but you feel like a stranger is listening to every word. Well, this is your life now – you’re the stranger. So to avoid those cringe-worthy moments, switch on the radio and ask your passengers if there’s a specific channel they would prefer. This will instantly make them feel more comfortable (especially if their favorite song comes on). However, take note of the fine line between background music and noise pollution.

Ambience

Last but not least, put some thought into the general feel inside your vehicle. Make sure to keep it clean (yes, bin the takeout boxes) and keep the unseemly smells at bay with an air freshener. Impression management is important for a new business and nothing ruins a first impression quite like a trashed car that smells like a dumpsite.